7u7y Privacy Policy
Protecting your personal information is our top priority. This policy describes how 7u7y collects, uses, and stores your information.
Introduction
7u7y is a trusted online betting and casino platform in Bangladesh. We take the privacy of our users' personal information very seriously. This privacy policy informs you about what types of information 7u7y collects, how that information is used, who it may be shared with, and what steps we take to protect your information.
By using the 7u7y website or services, you agree to the terms set out in this privacy policy. If you do not agree with this policy, please refrain from using our services. This policy may change from time to time, and we will notify you appropriately of any significant changes.
This privacy policy applies to all 7u7y services, websites, and mobile platforms. Our services are intended only for individuals aged 21 or older, and we do not knowingly collect or process the personal information of any minor.
Information We Collect
7u7y may collect your information in several ways. The types of information collected are described in detail below:
2.1 Information You Provide Directly
When you register, log in, or contact us at 7u7y, you may voluntarily provide the following information:
- Full name and date of birth (for age verification).
- Email address.
- Mobile number.
- Payment account details (bKash, Nagad, Rocket, Upay).
- Documents required for identity verification.
- Records of conversations with our support team.
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device type.
- Browser type and version.
- Operating system information.
- Date, time, and duration of use.
- Pages visited and links clicked.
- Gaming activity and transaction history.
- Information collected through cookies and similar tracking technologies.
2.3 Information Received from Third Parties
For identity verification, fraud prevention, and financial service needs, we may receive information about you from trusted third parties. These third parties may include payment providers, identity verification services, and fraud prevention services.
Purpose of Data Use
7u7y uses your personal information only for lawful and defined purposes. We may process your information for the following reasons:
3.1 Providing and Managing Services
- Creating, managing, and maintaining your account.
- Processing deposit and withdrawal transactions (via bKash, Nagad, Rocket, Upay).
- Managing gaming activity and recording results.
- Managing bonuses, rewards, and promotional offers.
- Providing 24/7 customer support.
3.2 Security and Compliance
- Verifying your age and identity (21+ confirmation).
- Preventing fraud, money laundering, and other illegal activities.
- Ensuring account security.
- Complying with applicable laws and regulations.
- Enforcing responsible gaming policies.
3.3 Service Improvement
- Improving the quality of our platform and services.
- Personalizing your experience according to your preferences.
- Identifying and resolving technical issues.
- Conducting statistical analysis.
3.4 Communication
- Sending important account updates and alerts.
- Informing you about promotional offers and bonuses (subject to your consent).
- Notifying you of changes to the privacy policy or terms.
Data Sharing and Disclosure
7u7y never sells or rents your personal information to third parties. However, we may share information with specific third parties in the following circumstances:
4.1 Service Providers
We work with trusted service providers who perform specific tasks on our behalf, such as payment processing, identity verification, cloud storage, and analytics. These providers are contractually obligated to keep your information secure and use it only for the defined purpose.
4.2 Legal Obligations
If disclosure of information is required under applicable law, a court order, or a lawful request from a government authority, 7u7y will fulfill that legal obligation. In such cases, we will provide only the minimum information necessary.
4.3 Fraud Prevention
If required for investigating fraud, money laundering, or other illegal activities, information may be shared with relevant authorities or partner organizations.
4.4 Business Transfers
In the event of a business restructuring, merger, or acquisition involving 7u7y, your information may be transferred to the new owner or operator. In such cases, we will notify you in advance and inform you of the new policy.
Important: Outside of the circumstances listed above, 7u7y does not share your personal information with any third party. Your privacy is always our priority.
Cookies and Tracking Technologies
7u7y uses cookies and similar technologies to improve your browsing experience and to keep our services running smoothly.
5.1 Types of Cookies
- Essential Cookies: These cookies are necessary for the website to function properly. They are used to maintain your login state and ensure security.
- Performance Cookies: Used to evaluate and improve website performance.
- Functionality Cookies: Help remember your preferences and settings.
- Analytics Cookies: Collect usage statistics for our platform, which help us improve our services.
5.2 Cookie Controls
You can control or disable cookies through your browser settings. Please note that disabling essential cookies may cause some features of our platform to stop working correctly.
Data Security Measures
7u7y uses industry-standard security technologies and practices to keep your personal information secure. Our security framework includes the following:
- SSL Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS technology.
- Secure Data Storage: Your information is stored on secure servers, and strict access controls are in place to prevent unauthorized access.
- Password Protection: Passwords are stored using hashing and salting — they are never stored in plain readable form.
- Regular Audits: Our security systems are regularly assessed and updated.
- Staff Training: All our staff are properly trained on data protection and privacy.
- Limited Access: Only authorized staff may access your information, and only when there is a valid reason to do so.
While we ensure the highest level of security, no method on the internet is completely secure. We therefore advise you to stay alert about your own account security as well.
Data Retention
7u7y retains your personal information only for as long as necessary. The retention period is determined by the following factors:
- Information is retained for as long as your account remains active.
- Even after account closure, certain information may be retained for a set period to fulfill legal obligations, resolve disputes, and enforce our agreements.
- Transaction records are kept for a defined period in compliance with financial and tax laws.
- Once the required period has ended, information is securely deleted or anonymized.
Your Rights
You have the following rights regarding your personal information. To exercise any of these rights, please contact us:
8.1 Right to Access
You may request at any time to know what information 7u7y holds about you and how it is being used.
8.2 Right to Rectification
If any information we hold about you is inaccurate or incomplete, you may request that it be corrected or updated.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or valid grounds.
8.4 Right to Restrict Processing
In certain circumstances, you may request that processing of your information be restricted.
8.5 Right to Withdraw Consent
Where your information is being processed on the basis of your consent, you may withdraw that consent at any time. Withdrawal of consent will not affect processing that took place prior to the withdrawal.
Protection of Minors
7u7y services are intended only for individuals aged 21 or older. We do not knowingly collect, store, or process the personal information of any minor.
An age verification process is conducted at the time of registration. If we learn that a minor has registered using false information, that account will be suspended immediately and the related information will be deleted.
If you believe that a minor has registered on 7u7y, please notify our support team immediately.
Policy Changes
7u7y may update or amend this privacy policy from time to time. For any significant changes, we will notify you through the following methods:
- Displaying a notice on the website.
- Sending a notification to your registered email.
- Updating the "Last Updated" date at the top of the policy.
Continued use of our platform after any changes will be considered as your acceptance of the revised policy. We therefore recommend that you visit this page regularly.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights regarding your information, please contact us:
We take every privacy-related request seriously and strive to respond in a timely manner in accordance with applicable laws and regulations.