Responsible Gaming Policy

Responsible Gaming at 7u7y — Your safety is our priority

7u7y believes gaming should be purely for entertainment. We are committed to ensuring your safety and mental well-being.

Our Commitment

Know the limits of entertainment and stay well

At 7u7y, we believe online gaming is simply a fun form of entertainment. Responsible gaming means keeping control over your time, money, and emotions. Always keep in mind while using our platform — winning is never guaranteed and gaming should never be considered a source of income.

We want to help ensure that gaming does not affect other important areas of your life. The 7u7y platform provides a range of self-control tools that you can use at your own convenience.

  • Fully secure and SSL-encrypted platform
  • 24/7 support in Bengali — we are here for any issue
  • Deposit limits, time limits, and self-exclusion features
  • For ages 21 and above only
  • Fair play and a transparent gaming environment
21+

For ages 21 and above only. Keep minors away from gaming.

Important Notice

Gaming is a form of entertainment — it is not a solution to financial problems. If you feel gaming is getting out of your control, contact our support team immediately or use the self-exclusion option.

Protection Tools

Responsible Gaming Tools

7u7y provides the following tools to give you full control over your gaming.

Set Deposit Limits

You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, you will not be able to deposit more than that amount. This feature directly helps you manage your budget.

Time Limits and Breaks

Take a gaming break for a set period. Use our time-out feature to temporarily suspend your account for anywhere from 24 hours to 30 days.

Self-Exclusion

If you feel gaming is becoming a problem, choose the self-exclusion option. This feature allows your account to remain closed for an extended period, and you will not be able to open a new account during that time.

Review Gaming History

View your complete betting and gaming history at any time. Easily review a full record of how much time and money you have spent to understand your own limits.

24/7 Support Centre

Our Bengali live chat support team is available day and night for any gaming-related concerns or issues. Feel free to talk to us.

Minor Protection

7u7y is for ages 21 and above only. A request to parents — keep your login details secure and keep minors away from this platform.

Awareness

Recognise the signs of problem gaming

People often do not realise that their gaming habits are becoming problematic. Check the signs below — if even one applies to you, you should seek help.

Seeking help is not a sign of weakness; it is a sign of courage. We are always ready to offer support without judgement.

You are spending more money than your set budget and placing more bets to recover losses.

You are hiding your gaming from family or friends or lying about it.

You want to stop gaming but cannot and keep coming back.

Gaming is preventing you from giving time to work, studies, or family.

When you are not gaming, you feel restless, irritable, or mentally uncomfortable.

You are gaming with borrowed money or by drawing on savings, and you are under financial pressure.

Take Action

Four simple steps for responsible gaming

Following these simple steps will keep your gaming experience enjoyable at all times.

01

Set a budget

Before you start gaming, decide the maximum amount you are willing to spend. Only spend what you can afford to lose.

02

Stick to a time limit

Decide in advance how long you will game each day, and take a break once that time is up.

03

Use the tools

Activate our deposit limit, time-out, and self-exclusion features from your account settings at any time.

04

Seek help

If gaming feels like a problem, do not hesitate to contact our 24/7 live chat. We are always here for you.

Transaction Information

Minimum Deposit and Withdrawal

As part of responsible gaming, 7u7y has set clear transaction limits. These help you stay in control of your finances.

Minimum Deposit

৳500

Same across all methods

Minimum Withdrawal

৳1,000

Within 10–45 minutes

Payment methods: bKash, Nagad, Rocket, and Upay. All transactions are fully secure and encrypted.

Contact the support team

Contact us for any gaming-related concerns, to set account limits, or for self-exclusion. Our team will assist you with complete confidentiality.

Live Chat — 24/7 support in Bengali
Age Verification

21+ Age Requirement Confirmation

To open an account and play at 7u7y, you must be at least 21 years old. This is not just a rule — it is our ethical responsibility to protect minors.

We verify age during the registration process. If it is found that a minor is using our platform, that account will be closed immediately and any deposited funds will be returned.

Our request to parents:

  • Keep your login details out of reach of children.
  • Keep parental controls active on computers or phones.
  • Make children aware of the risks of online gaming.
  • Let us know if any minor has used your account.

Enjoy 7u7y games safely

Follow responsible gaming guidelines to enjoy cricket, slots, and casino games at 7u7y.
Visit our FAQ page for any questions or contact support directly.

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Frequently Asked Questions

Questions about responsible gaming

Go to your account settings and set a daily, weekly, or monthly deposit limit from the "Responsible Gaming" section. Once a limit is set, it takes effect immediately. Lowering a limit applies right away, while increasing one may take some processing time. If you need help, contact us via live chat.

Self-exclusion is a feature that lets you voluntarily close your account for a set period or permanently. During this time you will not be able to log in, make deposits, or play games. To activate self-exclusion, email our support team or let us know via live chat.

You can take a time-out for 24 hours, 7 days, 14 days, or 30 days. Your account will be fully inactive during this period. Once the time-out ends, your account will be reactivated automatically. For a longer break, choose self-exclusion.

Contact our support team immediately. We will temporarily suspend the account and review the situation. To prevent this in the future, use a strong password and keep parental controls enabled on your device.

Start by reaching out to 7u7y's 24/7 live chat support. We will help guide you in the right direction. You can also talk to a family member or a trusted friend. Remember, asking for help takes courage — you are not alone.

The minimum deposit at 7u7y is ৳500 and the minimum withdrawal is ৳1,000. The same limits apply across all methods (bKash, Nagad, Rocket, Upay). Withdrawals are generally processed within 10–45 minutes.